Cancellation and Refund Policy

Effective Date: 20 July 2026 Last Updated: 20 July 2026

This policy explains how you can cancel a paid Notonix subscription and our policy on refunds. It applies to all paid subscriptions, including Pro and Ultra plans, purchased through notonix.me.

1. No Refunds

All paid subscription payments are final and non-refundable, except in the specific circumstances described in Section 4 (Failed or Duplicate Payments).

By subscribing to a Pro or Ultra plan, you acknowledge and agree that Notonix does not offer refunds for:

• Change of mind after subscribing
• Dissatisfaction with features
• Reduced or partial usage of paid-plan features during your billing period
• Forgetting to cancel before renewal

2. Cancelling Your Subscription

• You may cancel your paid subscription at any time from your account settings, or by emailing rohitrppatil9188@gmail.com with your registered account email
• Cancelling stops future billing only — it does not refund any amount already paid for the current billing period
• After cancellation, you will continue to have access to the features of your current paid plan until the end of your current paid billing cycle
• Once your current billing cycle ends, your account automatically reverts to the Free plan
• We do not prorate or refund for the unused portion of a billing cycle if you cancel partway through

Example: If you subscribe on the 1st and cancel on the 8th, you keep access to your current paid plan until the end of that billing cycle (e.g. the 30th/31st), but no money is returned for the remaining days.

3. Auto-Renewal

• Paid subscriptions renew automatically at the end of each billing cycle unless cancelled beforehand

• To avoid being charged for the next cycle, cancel at least 24 hours before your renewal date

• We may send a reminder notification before renewal, but it is your responsibility to cancel in time if you do not wish to continue

• To avoid being charged for the next cycle, cancel at least 24 hours before your renewal date

• We may send a reminder notification before renewal, but it is your responsibility to cancel in time if you do not wish to continue

4. Failed or Duplicate Payments (Exception)

This is the only circumstance in which a refund is issued. If you are charged more than once for the same billing period due to a technical error, or a payment fails but the amount is still deducted from your account:

• Contact us immediately at rohit@notonix.me with your payment reference ID (available in your Razorpay receipt)
• We will verify the issue within 2 business days
• Verified duplicate or failed-transaction charges will be refunded in full within 5–7 business days of verification
• Depending on your bank, it may take an additional 3–5 business days for the refunded amount to reflect in your account

5. Contact Us

For cancellation requests or to report a payment error, reach out to:

Email: rohit@notonix.me Address: Bagalkot, Karnataka, India

We aim to acknowledge every request within 2 business days.